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SMS Terms of Service – Thrive Therapy Center, LLC

Thrive Therapy Center, LLC is committed to person‑centered care grounded in transparency, safety, and respect. The SMS Terms of Service below explain how Thrive Therapy Center, LLC uses SMS text messaging to support your care. Opt-In Consent to Receive SMS Text Messages: You may opt in to receive SMS messages from Thrive Therapy Center, LLC, through the website form on the Connect With Us page located on this official website. SMS Consent is an optional condition of service and never mandatory. You have the option to manually opt-in and consent to SMS messaging from Thrive Therapy Center, LLC, by checking the SMS Consent & Opt-in box on this website form. Your SMS opt‑in information—including your phone number—remains private and is never shared with third parties for marketing purposes. Types of SMS Messaging: Upon consenting to receive SMS text messages from Thrive Therapy Center, LLC, you may receive communications related to Appointment Scheduling & Follow-Up Messages. Please note that standard messaging disclosures apply. No marketing or promotional messages will be sent. All clinical information and/or discussions are routed through our HIPAA-compliant client portal. SMS Messaging Frequency: Message frequency may vary. You may receive up to 3 SMS messages per week regarding appointment scheduling and/or follow-up messages about your scheduled appointments. Potential Fees for SMS MessagingMobile Carrier Plans may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally. Opt-Out and Assistance: You may opt-out of receiving SMS communications at any time by replying "STOP" to any message you receive. Opt-outYou can opt out of SMS messaging from Thrive Therapy Center, LLC, by replying "STOP" at any time to any received SMS message. Once opted out, you will receive no further SMS communication. You can opt back in at any time by replying "START". HelpIf you are experiencing any issues, you can reply with the keyword "HELP". Or, you can get help directly from us at (423) 509‑0671 or jaclyn.beckler@thriveresiliencecenter.com. Standard Messaging Disclosures - Message and data rates may apply. 2-5 per customer- Standard messaging rates will be charged by your mobile service provider.- You can opt out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.- For assistance, text "HELP" to (423) 509‑0671 or visit our Privacy Policy. Your Rights Regarding SMS Messaging: Consent is an optional condition of service and never mandatory. SMS communication is used by Thrive Therapy Center, LLC only for scheduling purposes and never for marketing or promotional content Privacy and Confidentiality: Thrive Therapy Center, LLC, adheres to HIPAA and all applicable state and federal privacy laws. Because SMS messaging is not a secure or encrypted medium, messages are kept brief and do not include sensitive clinical information to protect your privacy.
SMS consent is used solely for communication related to scheduling appointments. Mobile numbers and SMS-related information are not shared with third parties or affiliates for marketing or promotional purposes. Your SMS opt‑in information—including your phone number—remains private and is never shared with third parties for marketing purposes.
For full details on how your information is protected, please review our Privacy Policy. Support and Questions: For further support or questions about SMS communication, contact Thrive Therapy Center, LLC, directly at (423) 509‑0671 or jaclyn.beckler@thriveresiliencecenter.com.
Contact Us
(423) 509-0671
jaclyn.beckler@thriveresiliencecenter.com

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